Expectations & Guiding Principles

The Greenwood Village city government is an outcome-based organization with a strong customer service focus. The purpose of the organization is to make a difference and provide a high quality of life for the residents of the Village. During everyday operations, we strive to provide safe living and working environments, maintain beautifully built and natural settings, offer recreational and leisure time activities, and work to assure convenient access to people, places, and information, while enhancing and developing relationships with our customers.

Guiding principles provide the basis for employee behavior and decision-making that result in high-quality customer service and extraordinary organizational outcomes. These guiding principles include building relationships with all internal and external customers to make a difference in the lives of others; focusing all efforts on activities that directly contribute to the achievement of clearly defined outcomes; and committing to non-stop change with the intent to make things better.

Additional values are fostered in the organization and further drive the way we conduct business. Village staff are encouraged to bring innovation and creativity to their jobs. Continuous idea generation, experimentation, and implementation help to improve efficiency and achieve better results. Creating an environment where employees feel empowered promotes positive dialogue and increases individual contributions throughout the organization. Employee empowerment cultivates an environment of leaders rather than an environment of managers and followers.

Quality of Life Outcomes

Our goal is to sustain a high quality of life for Greenwood Village residents and provide high-quality customer service.  Our Quality-of-Life Outcomes include:

A Safe and Secure Village (Safe)

A community with little likelihood for harm or loss to people or property.

A Clean Village (Clean)

A community with well-maintained built and natural environments.

High Quality Village Appearance (Pretty)

A community that reflects high-quality aesthetics, design, and architecture.

Leisure and Learning Opportunities (Fun)

A community that provides opportunities for engaging in enjoyable recreation and learning activities.

High Quality Built and Natural Environments (Environment)

A community that mitigates impacts from the built environment and demonstrates responsible stewardship of the natural resources.

A Well-Organized, Easily Traveled Village (Accessible)

A community with well-planned transportation systems that are consistent with community values.

A Sense of Community (Relationship)

An extraordinary community with a shared sense of identity that provides opportunities for people to connect with others who live, work and play in the Village.

Organizational Excellence (Excellence)

An organization that provides excellent services through people, processes, and resources to ensure the achievement of Village outcomes.

Organizational Chart

Greenwood Village Residents

Mayor and City Council

Planning & Zoning Commission
Board of Adjustments & Appeals
Parks, Trails and Recreation Commission
Arts & Humanities Council

Municipal Judge  |  City Manager  |  City Attorney

Deputy City Manager
City Manager's Office
Community Outreach
City Clerk's Office
Municipal Court
Information Technology

Director of Finance & HR
Finance Administration
Accounting & Financial Reporting
Taxpayer Services
Human Resources/Risk Management

Director of Community Development
Administration
Planning
Building
Neighborhood Services
Facilities

Chief of Police
Administration
Technical Support Services
Patrol Operations
Special Operations

Director of Public Works
Administration
Engineering Operations
Fleet Management

Director of Parks, Trails & Recreation
Administration
Recreation
Cultural Arts
Parks